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Doctor and Patient

PHYSICAL WELLBEING

Physical wellness consists of recognizing the need for physical activity, healthy foods, and sleep, as well as preventing illness and injury or managing chronic health conditions. ​You can improve or maintain your physical wellness by adopting healthy habits like: 

  • Routine check-ups with your doctor, dentist, and any other specialist you may see

  • Eat a balanced diet

  • Exercise

  • Healthy sleep habits

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Find resources and information to help you make your health a priority.

PHYSICAL WELLBEING BENEFIT-PARTNERS 

Discover our benefit partners and available resources to support your physical wellbeing.

young-attractive-slim-woman-doing-sport-exercises-morning-sunrise-beach-sports-wear-health

AVAILABLE TO ALL EMPLOYEES

TELUS Health

TELUS Health supports your mental, physical, social, and financial well-being to help you be your best and most productive self. 

Find answers, fast. TELUS Health makes it easy to look for answers to tough questions. Browse thousands of articles, toolkits, audio recordings and more, based on your interests, for tips and tools for everyday life. 

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How to Access TELUS Health online:

  • ​First-Time Users: Use the invitation Code sna-employeeID (ex. sna-12356789) to register

  • ​Returning Users: Log in using your email address and password set up during the registration process.

  • Free Mobile App: download the free mobile app on Android or iOS – simply search for LifeWorks

Practicing Yoga

AVAILABLE TO ALL EMPLOYEES

LIFT FITNESS PLATFORM

Achieve your fitness goals with unlimited fitness journeys. 

Finding a workout that fits your lifestyle is one of the most important things you can do to get started and stay consistent. With LIFT session virtual fitness through your Employee Assistance Program (EAP), you have access to unlimited fitness journeys that are customized for your goals and current fitness level.

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Learn more about LIFT and sign up today at TELUS Health.

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AVAILABLE TO US EMPLOYEES ONLY

ACTIVE & FIT DIRECT

One Membership. Thousands of Ways to Stay Active and Save Money

Find a flexible fitness lifestyle that will work out for you. Join any of our 12,200+ fitness centers and studios with no long-term contracts. Plus, access 9,700+ guided workout videos in the comfort of your home. Get the flexibility you need in a fitness routine. All for just $28/month.  Visit the Active & Fit Direct site to learn more, and find fitness centers in your area. 

 

To sign-up for Active&Fit Direct: 

  • Visit the Wellbeing Section on the Benefits SharePoint Page. Click on the Active&Fit Direct Registration under Resources. 

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Spring Promotion: 

From March 1 through May 31, the Active&Fit Direct™ program is waiving the $28 enrollment fee for both the standard and premium networks.  Use code FITNESSFIRST when enrolling to earn the $0 enrollment fee. 

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Online Medical Consultant

AVAILABLE TO US-CIGNA ENROLLED EMPLOYEES

MDLive

Health care for when and where you need it. 

Virtual care is making access to high-quality healthcare more convenient and affordable — for you and every covered member of your family. That’s why Cigna Healthcareâ„  has partnered with MDLIVE® to offer a broad suite of convenient virtual care options — available by phone or video, and in English or Spanish. Contact MDLive for: 

  • Primary Care: Easy, fast appointments, referrals, prescriptions, lab work and diagnostic tests

  • Urgent Care: On-demand 24/7 or schedule a time that works for you

  • Dermatology: Fast, customized care for skin, hair, and nail conditions — no appointment required

  • Behavioral Care: Talk therapy and psychiatry from the privacy of home, with no waiting rooms

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How to Get Started: 

It’s easy to set up a virtual urgent care appointment. There are two easy ways to connect:

  1. Log in to myCigna.com and click on “Talk to a doctor”

  2. Call MDLIVE at 888.726.3171. You’ll need to complete your health profile before scheduling your visit. 

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Log into myCigna.com or view the MDLive resources for more information. 

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AVAILABLE TO US-CIGNA ENROLLED EMPLOYEES

Omada for Cigna

Omada® is a personalized program designed to help you reach your health goals,  whether that’s losing weight, managing diabetes, lowering your blood pressure, or improving your overall health. You’ll get a dedicated health coach and the latest technology to support you in making lasting changes that fit your life, one step at a time. You'll get your own: 

  1. A professional health coach for ongoing one-on-one guidance. Coaches are trained to help 
    participants with their health goals and conditions in ways that work for them. 

  2. Connected devices (scale, blood pressure monitor, and/or glucose meter) automatically synced to a participant’s private account.

  3. Weekly online lessons to help participants explore physical, social, and psychological components of healthy living, including the essential knowledge and skills to self-manage conditions like diabetes and hypertension. 

  4. A small online community of peers with similar health conditions for real-time encouragement, sharing, and support.

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If you or your covered adult dependents are enrolled in the company medical plan offered through Cigna, are at risk for type 2 diabetes or heart disease or living with diabetes or high blood pressure, and are accepted into the program, you’ll receive the program at no additional cost.

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How to Get Started: 

Visit Omada Health to see if you are eligible - and complete a brief application. 

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AVAILABLE TO US-CIGNA ENROLLED EMPLOYEES

Hinge Health

Conquer back and joint pain without drugs or surgery with Hinge Health. Join for your back, knee, hip, neck, or shoulder. On average, participant s cut their pain as much as 68%*! 

 

Hinge Health provides all the tools you need to get moving again from the comfort of your home. You’ll get exercise therapy tailored to your needs, technology for instant feedback in the app, personal coach and physical therapist. Best of all, it's free. 100% covered by Serco for you and eligible family members.

 

Sign up today for help with any of the following:

  • Conquer pain or limited movement

  • Recover from a past injury

  • Reduce stiffness in achy joints

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How to Get Started: 

Learn more or apply at hinge.health/serco or call (855) 902-2777.

 

Participant s must be 18+ and enrolled in a Cigna medical plan through Serco. The cost of Hinge Health is paid 100% by your insurance coverage with Cigna.

Family at home

AVAILABLE TO US CIGNA-ENROLLED EMPLOYEES

MAVEN 

Serco is proud to offer Maven to our medical plan participants to help support every path to parenthood and beyond — at no extra cost to you. Maven is a support resource offering access to a care team focused on your specific needs, including:

  • fertility and family building

  • maternity and newborn care

  • parenting and pediatrics

  • menopause and as-needed care

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Visit the Benefits page on SercoConnect to learn more.

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Doctor's Appointment

AVAILABLE TO US CIGNA-ENROLLED EMPLOYEES

VISANA

Visana is an in-network virtual care clinic for women at every stage of life.  Get support for: 

  • Preventive care like well-woman visits, fertility assessments, mental health assessments, preventive screenings, and health coaching 

  • Gynecological, sexual, and reproductive health like heavy bleeding, painful periods, vaginal infections, fibroids and endometriosis 

  • Hormone and metabolic health like irregular periods, sudden weight gain or loss, polycystic ovary syndrome (PCOS), and thyroid issues 

  • Menopause and perimenopause with hormonal, and non-hormonal treatment options

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Learn more or schedule an appointment at visanahealth.com/cigna. Visana’s virtual clinic is open Monday-Friday, 8am - 9pm ET and Saturday 8am - 2pm ET.

PHYSICAL WELLBEING RESOURCES 

Explore a range of resources to support your physical wellbeing, including fitness guides, nutrition tips, and expert advice for a healthier lifestyle.

American Heart Association

WORKING WITH  HEALTHCARE PROFESSIONAL

Cigna Healthcare

CARDIOVASCULAR DISEASE

American Heart Association

BLACK AMERICANS & STROKE

Cigna Healthcare

CANCER
BASICS

Cigna Healthcare

WOMEN'S HEART DISEASE

Cigna Healthcare

COLON CANCER: KNOW THE BASCIS

Cigna Healthcare

FOODS TO BOOST YOUR MOOD

Academy of Nutrition and Dietetics

20 HEALTH TIPS

Foodsmart

RECIPE: BUTTERMILK PANCAKES

Cigna Healthcare

DREAMING OF GOOD NIGHT'S SLEEP

Stretching

CONTENT DISCLAIMER

The information contained on this website is intended for educational purposes only and is not a substitute for professional medical advice. If you have questions or concerns about your health or wellbeing, please consult a physician or other healthcare provider. Please do not disregard professional advice or delay seeking medical attention.
This website contains links to a number of external sites with information related to the topics discussed here. We hope you find these sites helpful, but please remember that we do not control or endorse the information presented on these websites and cannot be responsible for their content.

©2023 by Serco Wellbeing North America

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