HEALTH & SAFETY RESOURCES
At Serco, our vision is Zero Harm. Our work is never so urgent or important that we cannot take the time to do it safely and with respect for the environment. Wherever we operate, we must ensure we maintain safe and healthy environment for our people, our customers, and the public. We will maintain an embedded safety culture that protects, supports, and develops our people and programs.
​
Discover resources and information to help you stay safe and strive for Zero Harm.
2025 INJURY REDUCTION CAMPAIGN
Make it Personal – Safety Starts with You: Every Choice Every Day
Make it Personal – Safety Starts with You: Every Choice Every Day
Safety isn’t just a rule—it’s a commitment we make to ourselves and each other. This year, our "Make It Personal" campaign highlights how every choice we make impacts safety, health, and well-being.
-
Lead by Example – Leadership and management set the tone.
-
Take Ownership – Personal responsibility drives safer outcomes.
-
Look Out for Each Other – A strong safety culture is built together.
Each month will focus on a key safety topic, with quarterly engagement activities emphasizing health, safety, and psychological well-being.
​
Continue to make safety a top priority and Impact a Better Future for all. “Make safety a personal priority. Every choice, every day.”
ENGAGEMENT ACTIVITIES
PERSONAL WELLBEING
ROAD SAFETY
PERSONAL RESPONSIBILITY
HEALTH AND SAFETY RESOURCES
Discover Job Box and Safety Moment resources.
JOB BOX RESOURCES
ABOUT JOB BOX
Job Boxes are practical safety briefing guides designed to help supervisors lead pre-shift discussions, safety meetings, and quick refreshers. Aligned with regulatory requirements, company procedures, and industry best practices, they are available to all personnel and serve as effective tools for reinforcing hazard awareness and safe work practices.
​
Job Box Resource Examples:
​
Visit the Health, Safety, and Wellbeing page on SercoConnect to find additional Job Box Resources and information.
SAFETY MOMENT RESOURCES
ABOUT SAFETY MOMENTS
Safety Moments are concise PowerPoint slides created for leaders and safety personnel to open routine meetings with focused safety reminders. They support a strong safety culture by aligning with regulatory standards, company policies, and best practices—and are valuable, accessible references for all employees.
​
Safety Moment Resource Examples:
​
Visit the Health, Safety, and Wellbeing page on SercoConnect to find additional Safety Moment Resources and information.
PSYCHOLOGICAL SAFETY CORNER
ABOUT PSYCHOLOGICAL SAFETY
Psychological Safety is the belief, in a group, that we are safe to take interpersonal risks. It’s the belief that we are able to speak up with ideas, questions, concerns and mistakes, and that we won’t suffer negative social or professional consequences as a result.
​
Learn more about psychological safety with the following resources:
-
​Safety Moment: Tips for Talking to Employees About Mental Health
-
Safety Moment: Tips for Talking to Colleagues About Mental Health
-
TELUS Health: Helping Employees in the Immediate After of a Critical Incident
-
TELUS Health: Psychological Wellness in the Workplace Webinar
-
TELUS Health: Practice Happy Habits to Boost Your Psychological Wellbeing